Exam Preparation
Ensure compliance with the following steps prior to your scheduled exam time:
Identity Verification (KYC):
Complete your KYC verification through your profile settings before your scheduled exam date.
During the exam, a live facial verification (liveness check) will match your profile with submitted KYC documents.
Technical Requirements:
Use a laptop or desktop computer equipped with:
A functional webcam
A working microphone
Disconnect all secondary monitors. Only one monitor is permitted.
Browser compatibility:
Google Chrome, version 100 or higher, is required.
Note: Only Google Chrome is compatible.
Environment Setup:
Be alone in the room. Presence of other individuals or audible conversations will result in proctoring flags.
Ensure a quiet, distraction-free environment.
During the Examination
Automated proctoring software will actively monitor the following:
Continuous presence in front of the webcam.
Audible or visible presence of other people in the examination environment.
Any attempts to switch browser tabs or open unauthorized applications. Such actions will be flagged immediately.
other focus and attention metrics
Proctoring Score
Candidates must achieve a minimum proctoring compliance score of 70% to be eligible to pass the exam.
Candidates scoring below 70% will automatically fail the examination, regardless of their exam answers.
Rescheduling Policy
Exams can be rescheduled prior to the original scheduled date and time.
To reschedule, please purchase or use an existing rescheduling add-on via the certification page.
Failure to meet preparation requirements or to join the exam on time without prior rescheduling will result in automatic failure.
Note: Rescheduling must take place earlier than 24 hours prior to the exam date. An exam scheduled fewer than 24 hours from the current datetime cannot be rescheduled.
Support
For further assistance, please contact support through your certification page or via our support email provided upon scheduling your exam. You can also join our Discord Server for live support.